Customer Service Training

Live Webinars

Phone Selling Success Strategies
June 15, 2021

How to Successfully Interview, Hire and Retain Your Next CSRs
June 23, 2021

Dealing With Difficult Customers
July 15, 2021

Walk in Your Customer's Shoes: Empathy Skills and Techniques
July 20, 2021

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OnDemand Webinars

Preparing Your Customer Service Team for Multiple Calls and Customers

Top Motivators for Customer Service Professionals

Providing Exceptional Customer Service to a Diverse Customer Base

How to Say "No" to a Customer and Keep Them Coming Back

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