Customer Service Training

Live Webinars

Preparing Your Customer Service Team for Multiple Calls and Customers
April 15, 2021

Keys to Building Trust With Your Customers
April 22, 2021

How to Deal Effectively With the Influencer
May 12, 2021

How to Say "No" to a Customer and Keep Them Coming Back
May 18, 2021

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OnDemand Webinars

How to Cross Train Sales and Customer Service to Increase Revenue and Customer Satisfaction

Empowering Your Customer Service Team for Better Performance

The Fundamentals of Customer Advocacy

Pitch Less, Probe More: Learning to Ask Questions That Sell

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