104 Results for ‘win-back-strategies-for-unsatisfied-customers’
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TopicsCustomer Service (70)Sales (34)
Product TypeOnDemand Course (99)Live Webinar (4)Video (1)
CreditIAAP (2)ASAP PACE (1)
Learn how to say no, professionally, compassionately, and with clarity.In today's world, where customers are accustomed to being the center of the universe, receiving custom solutions, and having everything their way,...
Text messaging is becoming an increasingly popular way to communicate; utilizing text messaging in your customer service efforts could have a positive impact.
Learn new customer service methods that will invigorate your business and provide differentiation and brand value.Before the pandemic of COVID-19, customer service was important to business success, but today it is...
Gain an understanding of how to pair features and benefits to your customers' needs and wants. Companies have a 70% chance of selling to existing customers, while the probability of selling to a new prospect is only...
Mom was Right and Miss Manners had Your Back:Different and Effective Ways to Say Thank You to Your Customers
Making your customers feel appreciated can have a huge impact on the future business with them.Hate them or love them, thank you notes work. We know you're busy - after all, you're still working through your emails,...
Learn how to recognize customer diversity and provide excellent service and value to a diverse customer base.Minorities are the fastest growing consumer group in America.
Learn how to get out of a sales slump and get back on track with these valuable and helpful techniques.Every salesperson will have a sales slump in their career.
Organize the chaos that comes with inbound email - improving this communication channel will yield positive customer service results. In today's competitive marketplace, customer service is now a selling point.
Unlock your organization's full potential with Customer Experience 3.0. Be proactive, preventative, and engaging. Customer Experience 3.0 (CE 3.0) goes beyond great service to be proactive, preventive and engaging...
Understand the how-tos of onboarding to create a lasting relationship with your most important customers. Many companies do not provide an orientation to new customers.
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