69 Results for ‘upsell-and-cross-sell-strategies-that-work’
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TopicsCustomer Service (36)Sales (33)
Product TypeOnDemand Course (65)Live Webinar (2)Video (1)White Paper (1)
CreditIAAP (1)CLE (1)
Learn strategies for effective cross-selling and upselling to earn more revenue from existing customers.Your customers have many needs - that they know about and that they've yet to discover: immediate problems and...
Learn to be seen as a trusted advisor to all of your customers, gain their loyalty and win more sales. Maximizing sales should be the goal of every salesperson and department.
Learn how to craft questions that ignite emotions, discover motivations and get customers to act.Chances are you already have a handful of go-to questions you ask customers during a sales call.
Demystify the federal contracting process and learn a step-by-step process to increase sales to the United States federal government.Many businesspeople want to sell their services and products to the federal government...
Text messaging is becoming an increasingly popular way to communicate; utilizing text messaging in your customer service efforts could have a positive impact.
Organize the chaos that comes with inbound email - improving this communication channel will yield positive customer service results. In today's competitive marketplace, customer service is now a selling point.
Learn new customer service methods that will invigorate your business and provide differentiation and brand value.Before the pandemic of COVID-19, customer service was important to business success, but today it is...
Gain a better understanding of how to build relationships by managing customer expectations. In today’s world, customers are continually ‘up for grabs.
Live Webinar September 28, 2021 1:00pm EST
Understand common issues that frequently arise in interacting with customers and how to avoid legal complications. A customer service team is the face of the company and often the first point of contact with a...
Live Webinar October 21, 2021 1:00pm EST
ASAP PACE (pending), CLE, IAAP credit available
A Great B2B Relationship: Creating a Long Term, Mutually Beneficial Relationship With Your Customers
Understand how to create a great business to business relationship and keep your customers happy. In today's world of B2B sales, the rules have dramatically changed.
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