3 Results for ‘how-to-apologize-the-right-and-wrong-way’
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TopicsCustomer Service (3)
Product TypeOnDemand Course (3)
Learn tips for offering an effective apology and the importance of providing a sincere acknowledgement.Giving and receiving an apology is one of the pinnacles of communications that bind human relationships.
ASAP PACE, IAAP credit available
Organize the chaos that comes with inbound email - improving this communication channel will yield positive customer service results. In today's competitive marketplace, customer service is now a selling point.
Gain valuable, real-world tips on how to use customer complaints as a learning tool to provide better customer service.Customer service is crucial to your business but complaints cannot be ignored.
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