13 Results for ‘excel-power-tips-and-shortcuts

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Bookstore: Excel® Power Tips and Shortcuts

Excel® Power Tips and Shortcuts

Need an Excel® productivity boost? You can now learn simple tricks and many shortcuts that will make you instantly more proficient using Excel®.Most Excel® users are underutilizing this software.

Available as Audio & Reference Manual, Video

OnDemand Webinar: Communicating Phrases and Styles That Help You Message With Power, Tact and Skill

Communicating Phrases and Styles That Help You Message With Power, Tact and Skill

Want to increase your influence, impact and leverage with your customers? Discover successful communication tips and techniques.Imagine a different outcome the next time you interact with a disgruntled co-worker/team...

Available as OnDemand Webinar, Audio & Reference Manual, Video, Video, Video, Video, Video

Bookstore: Excel® Fundamentals for Sales Professionals

Excel® Fundamentals for Sales Professionals

Learn the essentials of Excel® that can be used specifically for sales specialists.Many sales professionals are unaware of Excel®'s many features and functions they can implement to improve the accuracy and efficiency...

Available as Audio & Reference Manual, Video

Bookstore: Utilizing Formulas in Microsoft® Excel®

Utilizing Formulas in Microsoft® Excel®

Learn how to unlock the powerful formulas and features in Excel®.Anyone using Excel® invariably needs to create and understand how to use formulas and functions.

Available as Audio & Reference Manual, Video

OnDemand Webinar: Dealing With Difficult Customers

Dealing With Difficult Customers

Learn effective strategies and best practices in selling to difficult customers. If you're in sales and customer service, you know all too well the feeling of being thrown off your game by a difficult or demanding...

Available as OnDemand Webinar, Audio & Reference Manual

OnDemand Webinar: Providing Stellar In-Person Customer Service: Your Action Plan

Providing Stellar In-Person Customer Service: Your Action Plan

Imagine if every one of your customer service representatives communicated with more clarity, tact, and finesse, even under pressure - and with difficult customers.

OnDemand Webinar: Utilizing Microsoft® Word™ Features and Functions

Utilizing Microsoft® Word™ Features and Functions

Enjoy the time-saving benefit of learning shortcuts and must know automation features.Like all technology, the world of word processing changes just as fast as the world of the hardware on which it runs.

Available as OnDemand Webinar, Audio & Reference Manual, MP3 Download

OnDemand Webinar: Overcoming Language Barriers to Provide Great Customer Service

Overcoming Language Barriers to Provide Great Customer Service

These reference materials are designed for any professional who communicates regularly with clients or customers who have a strong foreign accent or natural speech impediment.

OnDemand Webinar: How to Integrate Text Messaging Into Your Customer Service Strategy

How to Integrate Text Messaging Into Your Customer Service Strategy

Text messaging is becoming an increasingly popular way to communicate; utilizing text messaging in your customer service efforts could have a positive impact.

Available as OnDemand Webinar, Audio & Reference Manual, MP3 Download

OnDemand Webinar: Essential Email Skills for Customer Service Professionals

Essential Email Skills for Customer Service Professionals

Learn effective email tips and tricks to deliver better service and support to your customers. According to a study done by The Radicati Group, there were 2.

Available as OnDemand Webinar, Audio & Reference Manual, MP3 Download

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