114 Results for ‘top-motivators-for-customer-service-professionals

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OnDemand Course: Handling Negative Comments and Attacks From Customers

Handling Negative Comments and Attacks From Customers

Learn techniques that will help you bounce back, so you can be on your game every time. Over time, fielding telephone calls from irate, disgruntled, disrespectful and abusive customers can be hazardous to your health...

OnDemand Course: How to Sell Services and Products to the United States Government and Military

How to Sell Services and Products to the United States Government and Military

Demystify the federal contracting process and learn a step-by-step process to increase sales to the United States federal government.Many businesspeople want to sell their services and products to the federal government...

Available as OnDemand Course, MP3 Download

OnDemand Course: Successful Sales Negotiation Strategies

Successful Sales Negotiation Strategies

Become a better sales representative with these useful sales negotiation strategies.Many organizations and their selling professionals are driven by profits forcing many to think in a transactional manner.

Available as OnDemand Course, MP3 Download

OnDemand Course: Tips and Tricks to Improve Your Telephone Attitude

Tips and Tricks to Improve Your Telephone Attitude

Learn tips, tricks, and techniques to create and maintain a positive telephone attitude.We all have bad days ... times when we simply do not demonstrate attitudes and/or behaviors that allow us to present exactly the...

OnDemand Course: Best Practices of WINNING Team Selling

Best Practices of WINNING Team Selling

Team selling occurs anytime there is more than one person on a sales interview. It can be a formal "dog-and-pony show" or a casual conversation. There are many advantages to team selling.

OnDemand Course: Marathon Sales Man: What to do When Your Sales Cycles are Long

Marathon Sales Man: What to do When Your Sales Cycles are Long

Learn how to gain progress when your sales cycle is naturally longer by understanding the customer buying process. The long sales cycle presents unique challenges to salespeople.

Available as OnDemand Course, Video

OnDemand Course: The Negative Results of Overselling: How to Turn Your Sales Culture Around

The Negative Results of Overselling: How to Turn Your Sales Culture Around

Learn what to do when you realize that you have indeed overpromised on a sale that you know you can't deliver. Even though most sales people know how dangerous it is to over-promise and underdeliver, why is this...

OnDemand Course: How to Use Facebook® as an Effective Sales Tool

How to Use Facebook® as an Effective Sales Tool

Cold calling is becoming less and less effective. It has become harder than ever to reach potential customers using traditional means of communication.

OnDemand Course: Mom was Right and Miss Manners had Your Back:Different and Effective Ways to Say Thank You to Your Customers

Mom was Right and Miss Manners had Your Back:Different and Effective Ways to Say Thank You to Your Customers

Making your customers feel appreciated can have a huge impact on the future business with them.Hate them or love them, thank you notes work. We know you're busy - after all, you're still working through your emails,...

OnDemand Course: 7 Skills of a Successful Sales Person

7 Skills of a Successful Sales Person

Learn effective and professional skills to achieve sales goals and boost revenue.Do you lead a sales team or are you on a sales team? Why are some sales people more successful than others?

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