4 Results for ‘top-motivators-for-customer-service-professionals

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Live Webinar: Essential Phone Techniques for Customer Service

Essential Phone Techniques for Customer Service

Learn effective strategies to provide high-quality customer service over the phone. Did you know you are limited to about 40 percent of your ability to get a message across over the telephone?

Live Webinar June 3, 2021 1:00pm EST

Live Webinar: How to Say

How to Say "No" to a Customer and Keep Them Coming Back

Learn how to say no, professionally, compassionately, and with clarity. In today’s world, where customers are accustomed to being the center of the universe, receiving custom solutions, and having everything their...

Live Webinar May 18, 2021 1:00pm EST

Live Webinar: How to Make Your FAQ Page the Ultimate Customer Resource

How to Make Your FAQ Page the Ultimate Customer Resource

Understand the benefits of having a FAQ page and some of the pitfalls when the page is not handled properly. It’s no secret that the best companies put their customers first.

Live Webinar May 24, 2021 1:00pm EST

Live Webinar: How to Successfully Interview, Hire and Retain Your Next CSRs

How to Successfully Interview, Hire and Retain Your Next CSRs

Learn the questions you need to ask and the answers you need to hear when hiring your next successful CSR. Companies have a 70% chance of selling to existing customers, while the probability of selling to a new...

Live Webinar June 23, 2021 1:00pm EST

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