6 Results for ‘top-motivators-for-customer-service-professionals’

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State National (6)

Topics Customer Service (4)Sales (2)

Product Type Live Webinar (6) OnDemand Course (105)White Paper (1)Video (1)

Credit IAAP (1)ASAP PACE (1)

Essential Phone Techniques for Customer Service

Learn effective strategies to provide high-quality customer service over the phone. Did you know you are limited to about 40 percent of your ability to get a message across over the telephone?

Live Webinar June 3, 2021 1:00pm EST

Preparing Your Customer Service Team for Multiple Calls and Customers

Implement various techniques and solutions that will create a more successful interaction with team members and customers. When the global pandemic was declared in March of 2020, companies all over the world felt...

Live Webinar April 15, 2021 1:00pm EST

How to Say "No" to a Customer and Keep Them Coming Back

Learn how to say no, professionally, compassionately, and with clarity. In today’s world, where customers are accustomed to being the center of the universe, receiving custom solutions, and having everything their...

Live Webinar May 18, 2021 1:00pm EST

How to Deal Effectively With the Influencer

Learn how to build relationships and connect people to new products, services, and ideas. Today’s selling professional needs to discover how to develop community.

Live Webinar May 12, 2021 1:00pm EST

Underperforming Sales Rep? Fact and Fiction on Creating a Fix

Understand the difference between knowing if a rep is able to grow and knowing when to cut your losses. The world of selling is an illustrious career that requires the right person with the proper skills, and most...

Live Webinar April 13, 2021 1:00pm EST

Keys to Building Trust With Your Customers

Gain a true competitive advantage and create a relationship of trust with your customers. In our fast-paced, high-tech, ever-evolving world, the speed of change and decision-making is getting faster, the level of...

Live Webinar April 22, 2021 1:00pm EST

ASAP PACE, IAAP credit available

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