6 Results for ‘top-motivators-for-customer-service-professionals

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Live Webinar: Walk in Your Customer's Shoes: Empathy Skills and Techniques

Walk in Your Customer's Shoes: Empathy Skills and Techniques

Understand how to deliver exceptional customer service using empathy. When we desire to increase customer satisfaction, we need to build trust with others by showing them that we know how they feel.

Live Webinar July 20, 2021 1:00pm EST

ASAP PACE, IAAP credit available

Live Webinar: Dealing With Difficult Customers

Dealing With Difficult Customers

Learn how to diminish customer issues and create a happier, more rewarding customer culture. There are times when customers seem exceedingly unreasonable in their requests.

Live Webinar July 15, 2021 1:00pm EST

Live Webinar: Win-Back Strategies for Unsatisfied Customers

Win-Back Strategies for Unsatisfied Customers

Discover how to alter the customer’s long-term perception and buying behavior. An unsatisfied customer is an opportunity waiting to happen. While loyal customers are the most profitable, turning an unsatisfied...

Live Webinar July 22, 2021 1:00pm EST

Live Webinar: How to Successfully Interview, Hire and Retain Your Next CSRs

How to Successfully Interview, Hire and Retain Your Next CSRs

Learn the questions you need to ask and the answers you need to hear when hiring your next successful CSR. Companies have a 70% chance of selling to existing customers, while the probability of selling to a new...

Live Webinar June 23, 2021 1:00pm EST

Live Webinar: 7 Ways to Triple ROI on Cold Emails

7 Ways to Triple ROI on Cold Emails

Learn how to warm up your cold emails to generate more revenue and crush your sales quotas. Selling today is more difficult than ever. Between the amount of available data through the internet and excessive use of...

Live Webinar August 3, 2021 1:00pm EST

Live Webinar: Phone Selling Success Strategies

Phone Selling Success Strategies

Learn phone selling strategies that work and will help you meet your sales quota and revenue goals. Sales is a numbers game. The numbers that count are NOT the number of sales calls you make on the phone, but the...

Live Webinar June 15, 2021 1:00pm EST

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