Register Online - Add to Cart
Product ID: 410158
 
Credit & Course Provided by:

Forbidden Phrases All Customer Service Professionals Should Avoid

Live Webinar
November 17, 2022
1:00 pm ET (12 pm CT, 11 am MT, 10 am PT)
1 hour
Live Webinar$99Register Now
Art Hall  

Art Hall

Alvarez & Marsal

  • Senior Director with Alvarez & Marsal in Atlanta; focuses on customer service, CRM, and supply chain
  • Former president of the Customer Relationship Management Association (CRMA), a non-profit organization advocating CRM across sales, marketing, customer service, and the vendor community
  • ICMI, IQPC, and North American Contact Center conference speaker
  • Certified in Prosci Change Management®
  • Authored various articles on customer service and contact center performance improvement
  • Bachelor’s degree, State University of New York at Binghamton
  • Can be contacted at [email protected] or 404-759-9158

Registration

Live Webinar$99Register Now