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Essential Email Skills for Customer Service Professionals

Live Webinar
September 16, 2022
1:00 pm ET (12 pm CT, 11 am MT, 10 am PT)
0 hour 30 minutes
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Mandi Stanley CSP 

Mandi Stanley CSP

Mandi Stanley Seminars, LLC

  • •Principal of Mandi Stanley Seminars, LLC and certified speaking professional
  • •With more than 27 years of experience on the seminar circuit, she works with business and governmental leaders who want to boost their professional presence by becoming better speakers and writers; she has traveled throughout North America, entertaining and educating more than 100,000 business professionals; some of her repeat clients include the United States Air Force, Kimberly-Clark’s World Headquarters, Duke Energy, Campbell’s Soup, McDonald’s USA, NASA, and the National Football League
  • •Named a CSP, Certified Speaking Professional, in 2003; fewer than 9 percent of all worldwide speakers hold this designation through the National Speakers Association, and she is the first Mississippian to earn this honor through the NSA
  • •Award-winning business author of The No-Panic Plan for Presenters: An A-to-Z Checklist for Speaking Confidently and Compellingly Anywhere, Anytime; it was named a finalist in the career category at the Independent Book Publishers Awards
  • •Regular columnist for OfficePro magazine
  • •Summa cum laude graduate, Mississippi State University, with concentrations in English, communication, and management
  • •Can be contacted at [email protected]

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