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Upsell and Cross-Sell Strategies That Work

Live Webinar
September 14, 2021
1:00 pm ET (12 pm CT, 11 am MT, 10 am PT)
1 hour 30 minutes
Live Webinar$99Register Now
Craig Harrison  

Craig Harrison

Expressions of Excellence! (TM)

  • Founder of Expressions of Excellence!™, a full-service training firm helping sales and service professionals engage and express, sell, and excel in the marketplace
  • Coaches organizations to tell their and their client's success stories, design and deliver great customer experiences, and communicate for success
  • Author of Stellar Service: Merge NOW with WOW to Win Customers for Life! (www.mergenowwithwow.com)
  • Author of the Good, Better … BEST! series of books on communication and leadership, a pocketbook on leadership, three tips booklets, a CD, and hundreds of published articles on sales and service, communication, leadership, excellence, and more
  • Founding president, dean emeritus of the Speakers Academy of National Speakers Association — Northern California chapter
  • Instructor, University of California Santa Cruz, Silicon Valley Campus since 2001
  • Interviewed John Wooden, Chesley “Sully” Sullenberger and Harvey Mackay, and has been interviewed by 60 Minutes, BBC Radio, and Financial Times of London
  • Clients include Pfizer, McKesson, Plantronics, ATT, headsets.com, U.S. Army, nolo.com, Hilton Hotels, dozens of national and regional associations including NSA, MPI, CalSAE, HSMAE, CIBC, HDI, PMI, NAPO, NACE, and SGMP
  • Senior consultant, www.TheConsultingTeam.com, facilitating positive change
  • Can be reached at 510-547-0664, [email protected], or www.ExpressionsOfExcellence.com

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Live Webinar$99Register Now