Walk in Your Customer's Shoes: Empathy Skills and Techniques
Credits sponsored by Lorman Education
Only registered attendee will receive continuing education credit. Additional attendees can receive continuing education credits at a discounted price.Call 1-866-352-9540 for further credit information and details.
- ASAP PACE 0.1
- This course is pre-approved through the American Society of Administrative Professionals (ASAP) for 0.1 CEU(s) towards your PACE Recertification.
- IAAP 1.0
- All education that aligns with the CAP Body of Knowledge can be used toward recertification. Lorman Education Services believes this course does align and should be counted toward recertification. Please visit IAAP's certification webpage to review recertification details and requirements. https://www.iaap-hq.org/page/CAP_Recertification. Course Length: 1.0.