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How to Successfully Interview, Hire and Retain Your Next CSRs

Live Webinar
June 23, 2021
1:00 pm ET (12 pm CT, 11 am MT, 10 am PT)
1 hour
Live Webinar$99Register Now
Identify What You Want
  • What Is Their Role?
  • What Are Their Specific Duties?
  • What Skills Are Needed?
  • What Skills Will They Need to Go the Extra Mile?
The Job Description
  • Responsibilities
  • Must-Have Skills
  • Nice-To-Have Skills
  • Salary and Benefits Offered
Recruiting and Interviewing
  • Posting the Job
  • Overview of Your Company (Your Brand)
  • The Interview
  • Testing
  • Selecting the Best Candidates
Setting up Tools and Ongoing Support
  • Communication
  • Technology
  • Training and Development


Live Webinar$99Register Now