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Providing Exceptional Customer Service to a Diverse Customer Base

Live Webinar
December 16, 2020
1:00 pm ET (12 pm CT, 11 am MT, 10 am PT)
1 hour 30 minutes
Live Webinar$99Register Now
Creating Happy Customers
  • Respond Quickly
  • Listen
  • Change Your Attitude
  • Lead With Enthusiasm
  • Be Proactive
  • Go the Extra Mile
Drive Customer Retention by Providing Excellent Customer Service
  • Be Worthy of Loyalty
  • Provide a Memorable Experience
  • Go Above and Beyond – Surprise Your Customers
  • Keep Them Coming Back for More and Spreading the Word
Recognizing Customer Diversity
  • Aligning Your Business Culture – Conduct Sensitivity Training
  • Increasing Awareness
  • Build an Attitude of Respect
  • Understand Your Customer Base
  • Create a Welcoming Environment
Create a Process for Working With a Diverse Customer Base
  • Clarify Your Mission
  • Share Customer Interaction Experiences
  • Put the Customer First
  • Incorporate Diversity Hiring Practices
  • Enhance Communications
  • Solicit Feedback From Customers


Live Webinar$99Register Now