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Product ID: 406110
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Common Reasons Good People Provide Bad Service

Live Webinar
October 26, 2021
1:00 pm ET (12 pm CT, 11 am MT, 10 am PT)
1 hour
Live Webinar$99Register Now
Consequences of Providing Bad Customer Service
  • What Are the Signs?
  • How to Mitigate the Problem
  • Who Is Watching?
The Ugly Truth
  • Employee Retention Drops
  • Profit Loss
  • Tarnished Reputation
How Does a Company Bounce Back?
  • Repairing a Reputation
  • Is the Issue Isolated or Systemic?
Pivoting the Business
  • Swot Analysis
  • Identify Opportunities
  • Implement Processes
  • Retraining as an Option
  • Revisiting the Company Vision


Live Webinar$99Register Now