Register Online - Add to Cart


Sponsored by Lorman Education
Only registered attendee will receive continuing education credit.
Product ID: 406104
Credit & Course Provided by:

Customer Service Fraud Detection and Prevention

Live Webinar
November 16, 2021
1:00 pm ET (12 pm CT, 11 am MT, 10 am PT)
1 hour
Live Webinar$99Register Now
Rudolph Escarne  

Rudolph Escarne


  • A director in PwC’s Forensics Technology Solutions practice (FTS)
  • Recognized as a specialist in dealing with vast amounts of data and has 12 years of technology experience; within the technology practice, he brings a unique blend between technology experience and fraud detection and have assisted several Fortune 500 companies with analyzing datasets from various enterprise resource planning platforms such as SAP, Oracle and Deltek
  • Experience includes performing analytical-based investigations related to fraud allegations and economic crime investigations
  • Extensive experience working with external legal counsel on regulatory and legal matters; he has significant experience working with international clients and helping clients leverage technology to support litigation, corporate disputes, regulatory compliance, and electronic discovery projects
Marc E. Filer  

Marc E. Filer


  • A director in PwC’s Investigations & Forensic practice and has approximately 16 years of forensic accounting experience
  • Focusses on anti-corruption/FCPA matters, including internal investigations, compliance program assessments, and due diligence
  • Has also managed financial accounting and fraud investigations, anti-money laundering investigations/lookbacks, and dispute analysis/expert witness cases
  • Has worked on matters in over 30 countries and gained experience in pharmaceutical/medical products, manufacturing, industrial products, retail and consumer, hospitality, and the technology industries
  • A licensed Certified Public Accountant (CPA) in Ohio, Virginia, and Washington. D.C.; he is also a Certified Fraud Examiner, Accredited in Business Valuation (ABV), and Certified in Financial Forensics (CFF)
  • M.B.A. degree, Georgetown University; B.A. degree, Ohio University


Live Webinar$99Register Now