Keys to Building Trust With Your Customers

Live Webinar

April 6, 2021

1:00 pm ET (12 pm CT, 11 am MT, 10 am PT)
1 hour

Live Webinar $99

	Trust - the Foundation of Any Successful Relationship
	Trust, Loyalty and Long-Term Sustainable Success A Point of Differentiation and Competitive Advantage

	Effective Communication - the Pathway to Trust and Success
	Emotional Intelligence, Trust and Communication The Multi-Generational Workplace

	Behavioral Style Dynamics
	Foundation to Effective Communication Our Emotional Triggers and Responses

	Discovery and Alignment – the Solution Provider
	Consultant vs. Vendor Solutions vs. Commodities: Value vs. Price

	Discovery – Uncover Customer Needs
	Discovery Buckets Questioning and Listening Skills

	Alignment – Helping Customers Sleep at Night
	Solution Alignment Attributes and Solutions

	Tips and Insights in Establishing Trust
	3-Fs 3-Rs

	Key Takeaways and Learnings
	Next Steps

Live Webinar $99