Top Motivators for Customer Service Professionals
1 hour 30 minutes
Learn how best to keep your customer service team staff for the long term and motivate them to perform well.
Most organizations disincentivize their employees who are responsible for delivering customer care. The management team creates toxic workplace environments; they don’t hire/recruit the right individuals who are driven to excel at delivering customer care and fail to empower/motivate their customer service professionals to actually deliver exceptional service. This topic will help the persons responsible for delivering care to your customers to be able to treat your clients like the second most invaluable asset they truly are, behind ONLY your employees.