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Overcoming Language Barriers to Provide Great Customer Service

Live Webinar
December 9, 2020
1:00 pm ET (12 pm CT, 11 am MT, 10 am PT)
1 hour 30 minutes
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Why Customer Service Is Crucial to Every Business

How Customer Service Relates to the Bottom Line

People, Products, Pandemic and the Demographic Mix of Customers

Multicultural Words and Phrases That Can Be Confusing

Why Being Global and Acting Local Is Crucial to Success

The Power and Prejudice of Body Language on Video or Direct Interaction

How Pictures Can Say a Thousand Words in Any Language

Best Practices for Planning and Preparing Your Staff

Is Outsourcing the Best Method


Live Webinar$99Register Now