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Sponsored by Lorman Education
Only registered attendee will receive continuing education credit.
Product ID: 402084
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Handling Multiple Calls and Customers With Ease

Live Webinar
August 26, 2021
1:00 pm ET (12 pm CT, 11 am MT, 10 am PT)
1 hour
Live Webinar$99Register Now
Understand Your Role
  • What Is the Company Mission?
  • What Are Your Internal and External Resources?
  • Best Practices in Customer Service
Improving Customer Experience
  • Minimize Hold Time
  • Using Resources Effectively
  • Create an Effective Customer Contact Template
Customer Service - Internal
  • Who Are Internal Customers?
  • Excellent Internal Customer Service
Customer Service External
  • Who Are External Customers?
  • Excellent External Customer Service


Live Webinar$99Register Now