Customer Service Live Webinars

Onboard New Customers to Maximize Their Lifetime Value

Learn valuable strategies to incorporate in your customer onboarding program to ensure a positive experience now and in the future.

Many organizations fall into the trap of offering products/services that are not differentiated from their competitors, thus they fail to deliver truly meaningful benefits...

Empowering Your Customer Service Team for Better Performance

Adopt positive customer experience standards and learn how to empower your team for better performance.

Organizations that do not have a standardized customer service policy are more likely to have unhappy and less engaged employees. There is lack of continuity, misunderstandings and confusion that...

Solution Selling - Are You a Consultant or a Vendor?

Learn to provide solutions to your customers for the best experience possible.

In our fast-paced, high-tech, ever-evolving world the speed of change and decision making is getting faster, the level of competition fiercer, and adversity, ambiguity is striking harder than ever. As this is the current...