Customer Service Live Webinars

How to Attract, Hire, and Retain Quality Sales Professionals

Learn ways your organization can attract, hire, and retain top sales professionals.

Attracting and selecting selling professionals for your organization is not an easy task. There is so much going on that you never get the chance to attract them because you are busy managing the team, and then when...

Forbidden Phrases All Customer Service Professionals Should Avoid

Improve your customer service communication, prevent mishaps, and build trust quickly with these proven skills.

Customer service is a hard job. It takes a special skill and orientation to deal with people and deliver service consistently despite situations and things that are beyond our control....