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Using Customer Emotions to Generate Customer Loyalty
4,757 views
Positive customer experiences should be the goal of your and all organizations. And these positive experiences result in-part from satisfying three primary needs. But, as you know, shaping positive customer... Full Story
4,757 views
Positive customer experiences should be the goal of your and all organizations. And these positive experiences result in-part from satisfying three primary needs. But, as you know, shaping positive customer... Full Story
3 Phrases Customer Service Professionals Should Avoid Using
4,477 views
While some customers may admire you for your honesty, customer service professionals should use the up-most respect when talking and communicating with customers during any time of interaction. There... Full Story
4,477 views
While some customers may admire you for your honesty, customer service professionals should use the up-most respect when talking and communicating with customers during any time of interaction. There... Full Story
Ten Seconds to a Positive First Impression
5,114 views
Creating a good first impression can help you a great deal in your professional life. A good first impression will help strangers feel more comfortable around you and open up to you more easily - something... Full Story
5,114 views
Creating a good first impression can help you a great deal in your professional life. A good first impression will help strangers feel more comfortable around you and open up to you more easily - something... Full Story
