Customer Service Training


Live Webinars

Selling to the C-Suite
December 12, 2018
Utilizing Microsoft® Word™ Features and Functions
December 14, 2018
Customer Service Upselling: Best Practices to Capitalize on Every Call
January 16, 2019
How to Avoid Death by PowerPoint®
January 17, 2019
 

OnDemand Webinars

Upsell and Cross-Sell Strategies That Work
The Role of Customer Service in Consumer Privacy
Mind Your Manners: A Sales Etiquette Survival Guide
Gain Sales With Cold Calling Tips and Scripts
 

Bookstore

Overcome Your Competition: Stand Out in a Crowded Marketplace
How Not to Get Sued: Customer Service Strategies to Prevent Lawsuits
Making Sales Using Voicemail: It Can Be Done
Motivating Your Sales Team: Secrets to Success