Developing Phrases and Free-Style Scripts that Help You Communicate with Power, Tact and Skill
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Want to increase your influence, impact and leverage with your customers? Discover successful communication tips and techniques.
If youíre looking for the words (not just communication theory), this is the topic for you. Learn how to get out of the reaction mode and into the response mode by using tactical communication skills. Learn power phrases to help you respond in a variety of situations, danger phrases to purge from your verbal repertoire, and free-style scripts to help you deliver even difficult messages clearly, politely, and powerfully. You and your team will learn precisely what to say - and what not to say - in a variety of workplace situations that otherwise turn out to be professional stumbling blocks for the unskilled, untrained communicator.
If youíre looking to see measurable results from your communication training but donít have much (or any) spare time to invest, this program is perfect for you. You will walk away with an arsenal of tools that you can use starting immediately, and will be enjoying more communication success starting day one.
Daniel O'Connor, Power Diversity, LLC
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